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What is Robotic Process Automation?

Robotic Process Automation (RPA) is the application of technology that allows employees in a company to configure computer software or a “robot” to capture and interpret existing applications for processing a transaction, manipulating data, triggering responses and communicating with other digital systems. In even more simpler terms, RPA Bots can be configured to automatically manipulate almost all types of Computer Applications including Mainframe, Web, Windows or any other type of Application similar to humans. The Robots can run 24×7 without making any mistakes and can work in sequence or in parallel (using multiple Robots). The Robots also create Audit Logs of every action they take and create Exception Reports for tasks that could not be handled by the Robot.

Why RPA ?

RPA is globally gaining interest due to the relatively low cost and ease of implementation, Previously, Automation had been seen as the domain of Administrative, Manufacturing, Labour and Service-based work.

Is RPA Important ?

Current research and statistics indicate that RPA is inceasingly transforming knowledge-based, professional service jobs, RPA tools have strong technical similarities to graphical user interface testing tools.

What is RPA's Feature ?

including features that allow data to be handled in and between multiple applications, for instance, receiving email containing an invoice, extracting the data, and then typing that into a bookkeeping systems.

Where can RPA be applied?

Common business processes and activities

  1. ●Sales: Quote Generation, Invoice Creation and Distribution etc.
  2. ●Customer Relationship Management: Registering new accounts and contacts, querying information from CRM, help desk and case management
  3. ●Support Function: activities such as Tech Support, HR and mundane tasks in day to day operations.

RPA across Industries

RPA finds applicability across industries and business functions. Its core capability of eliminating human intervention and speeding-up a process with 100% accuracy makes it an apt solution for most industries.

  1. ●Banks:
    Account details retrieval | Product & Services Information | Requests & Services
  2. ●Insurance:
    Premium and Policy Information | Claim Processing | Policy Clearance
  3. ●Travel:
    Tour Enquiries| Ticket Booking | Fetching Passengers Details.
  4. ●Finance:
    Intake of Vendor Invoices | Auto-assign Invoices.



Manual inputs


Disparate input media


Legacy applicationas


Data retrieval

RPA provides solid results to all organizations


Robots do not take coffee breaks.


Human errors are completely eliminated.


Robots don’t get bored, and work 24/7.


Easily match size to exact business needs.

UIpath Demo

customer service fulfillment automation for Banking
Automating a key customer service and support task like routing incoming customer requests can significantly improve customer experience with faster response times and reduced routing errors.

UiPath Demo: Invoice Extraction

See Robotic Process Automation (RPA) in action with this end-to-end invoice automated workflow powered by UiPath